Wednesday, January 31, 2007

How to build up your DVD collection on a budget 2...

Previously in this blog, I wrote about the proliferation of 'free' DVD's given away with the UK National newspapers - well, they are still appearing (though not, perhaps, as frequently as before) - recent films include "What's Eating Gilbert Grape" and the complete ITV adaptation of "Doctor Zhivago" starring Kiera Knightley.
Since that earlier post, there have been a lot more 'partworks'; sets that are built up over a number of weeks by collecting tokens published daily. The Sun/News of the World and The Daily Mule[1] are especially good for this - recently The Currant Bun did a series of "TV Heroes" (mostly the same old reruns of Frost, Prime Suspect and John Thaw episodes) and The Mule was running that stallwart of New Year Partwork magazines, a series of improving your body and mind discs (including Yoga, Pilates etc)
I've avoided those, concentrating on Films (which this year, in addition to the previously mentioned titles, have included "Nuns on The Run" and "Privates on Parade") I'm hoping for another couple of Carry On movies (and, perhaps, the one TV Christmas special the Daily Express hasn't so far released as a freebie!), one or more Hollywood classics, some more 'Art house' from The Independent and other interesting stuff that I wouldn't have bought but which Im more than happy to add to my collection for the cost of a newspaper!
The collection is now in excess of 100 discs - and I have actually watched some of them!

[1] Steve Bell 'If...' reference :)


First post of the new year! And its something relatively trivial, but it does show that good customer relations STILL exist!
Before Christmas, I bought a box of Twinings English Breakfast tea bags - partly because I had run out of the usual PG Tips (I had been given a big box the previous Christmas when there was a Wallace and Gromit heat sensitive mug!), partly because there was a special offer on the price in my local supermarket and mostly because it came with rather nice, free, metal tea caddy (and I'm a sucker for 'free' stuff) I like English Breakfast - it's a bit stronger and more tea-ish than the ordinary blended stuff.
Unfortunately, when I got it 'ome, I found that two bags were stuck to the bottom of the box - some of the packaging glue had leaked, and in trying to remove the bags, I tore them, spilling tea everywhere.
Later that evening, just in case they might be interested, I left a message on the Twinings website, suggesting they might want to check their gluing machine. I was emailed the next day, asking for my details and suggesting that I might be sent something back for my inconvenience. I was pleased to get the return email and, thinking I might get a couple of tea bags as replacements, thought no more of it. Last week, I got a hand signed letter from Twinings explaining the problem, apologising for the inconvenience and (again) mentioning that something would be sent to me - this week, the something arrived - two boxes of English Breakfast teabags! Woo Hoo!
I'll be writing a proper letter of thanks to Twinings, but I thought I'd mention it here (not that anyone reads this I suppose!) This is a company that responds to customer feedback and (as a result) encourages brand loyalty. Thanks Twinings!